Privacy Policy

Effective Date: March 15, 2026

Mastering Math Online (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of students, parents, and visitors who use our website and online tutoring services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our online tutoring services.

1. Introduction

Mastering Math Online provides online mathematics tutoring services for students from Year 1 to Year 12 in Australia.

We are committed to protecting your privacy and handling personal information responsibly in accordance with applicable privacy laws and best industry practices.

By using our website or enrolling in our tutoring services, you agree to the terms outlined in this Privacy Policy.

2. Personal Information We Collect

We may collect personal information from students, parents, or visitors including:

Parent or Guardian Information

Full name
Email address
Phone number
Billing information (if payments are processed)

Student Information

Student name
Year level or grade
School curriculum information
Learning progress and tutoring records

Technical Information

IP address
Browser type
Device information
Website usage data
Cookies and tracking information

We collect this information when you:

Register for tutoring services
Request a free trial lesson
Contact us through our website
Subscribe to updates
Use our learning platform

3. How We Use Your Information

We use the collected information to:

Provide and manage online tutoring sessions
Match students with suitable tutors
Communicate with parents and students
Track student learning progress
Improve our tutoring services
Provide customer support
Process payments (if applicable)
Send service updates or important notifications

We do not sell personal information to third parties.

4. Sharing of Personal Information

We may share your information with trusted service providers who help us operate our business, including:

Online tutoring platforms
Website hosting providers
Analytics services (such as Google Analytics)
Payment processing providers

These service providers are required to keep your information secure and confidential.

We may also disclose information if required by law.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyse visitor behaviour
Measure website performance

Cookies help us understand how users interact with our website so we can improve the learning experience.

You can disable cookies through your browser settings if you prefer.

6. Data Security

We take reasonable technical and organisational measures to protect personal information from:

Unauthorized access
Data loss
Misuse or disclosure

However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Children’s Privacy

Our tutoring services are designed for school students. Personal information relating to students is usually provided by parents or legal guardians when registering for tutoring sessions.

Parents are responsible for supervising their child’s use of our services.

8. Access and Correction of Personal Information

You may request access to the personal information we hold about you or request corrections if the information is inaccurate or outdated.

To make a request, please contact us using the details provided below.

9. External Links

Our website may contain links to third-party websites or educational resources. We are not responsible for the privacy practices of those external websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

We recommend reviewing this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

Mastering Math Online

Online Math Tutoring for Australian Students
Email: Info@masteringmathonline.com
Website: https://masteringmathonline.com